Trust, governance and transparency

Contact Australian Product Guide

Current contact, feedback and correction pathways for Australian Product Guide.

Australian Product Guide Trust CentreEvidence · independence · corrections · privacy
Effective 16 August 2026Last updated 16 August 2026

Australian Product Guide keeps its public data footprint deliberately small. Optional My Australian Product Guide accounts and cross-device sync are active, but browsing, search, comparison and local-first My Australian Product Guide use do not require an account. Australian Product Guide does not currently operate a newsletter or general-purpose public contact form.

Product or evidence correction

If you identify an incorrect model, feature, source, retailer destination, availability statement, image provenance issue or commercial disclosure, the intended response is evidence-first: verify the issue, correct the structured record and re-check any comparison or finder output affected. See the Corrections Policy.

Orders, delivery, returns and warranties

Australian Product Guide does not sell products, take payment, fulfil orders or administer retailer returns. Questions about an order should be directed to the retailer or manufacturer that handled the transaction, subject to applicable Australian law.

Business enquiries

A separate public business email address has not yet been activated. A dedicated venture contact address and documented privacy/complaints workflow should be introduced before broader outreach or significant public feedback collection.

Privacy enquiries

Australian Product Guide uses minimal account data only when a shopper chooses optional My Australian Product Guide sync. Synced records are user-owned under Row Level Security and self-service deletion is available. Performance measurement is privacy-minimised and does not intentionally collect query strings, email addresses or persistent behavioural identifiers. See the Privacy Policy for current detail.