The dedicated Australian Product Guide contact address is contact@australianproductguide.au. Use it for general enquiries, corrections, privacy matters, business enquiries or feedback about Australian Product Guide's product research and tools.
Report a correction
If you believe a product fact, model, source, image, retailer destination, availability statement or disclosure is wrong, email the Australian Product Guide contact address. It helps to include the relevant Australian Product Guide page URL, the statement you believe is incorrect, and a manufacturer, retailer or other credible source that supports the correction where available.
Australian Product Guide verifies correction requests before changing a record. Where a correction affects a comparison, recommendation or related page, those outputs are reviewed as part of the change.
Privacy, access and correction enquiries
Privacy questions, requests to access or correct personal information Australian Product Guide holds, and privacy complaints can be sent to contact@australianproductguide.au. My Australian Product Guide also provides self-service controls for account data, including account deletion and available workspace download functions.
Retailer orders and product support
Australian Product Guide is an information and comparison service, not the seller of products linked from the site. Australian Product Guide cannot access retailer accounts, payments, orders, deliveries, returns or warranties. Contact the retailer or manufacturer directly for transaction or product-support issues.
Please do not send sensitive credentials
Do not email passwords, payment-card details, retailer login credentials or other secrets. Australian Product Guide will never need those details to investigate a correction or answer a general enquiry.
What happens after you contact Australian Product Guide
Enquiries are assessed according to their subject matter. Product and editorial corrections are checked against evidence; privacy requests are handled against Australian Product Guide's current information-holding practices; and retailer transaction matters are redirected to the relevant retailer or manufacturer.